Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has announced that it is going to give runners courier licenses.
Runners, or more commonly known as Malaichas or Omalayitsha have been part of the Zimbabwe ecosystem for the longest time.
POTRAZ Director-General Gift Machengete stated that the authority is working on a way to offer these illegal operators licences.
“I am happy to announce that the authority is making moves to deliver e-commerce products that are safer and more convenient through the introduction of regional, intercity and intra-city courier licences. Illegal courier service providers known as omalayitsha would be formalised,” said Machengete.
Despite assurance and safety provided by traditional courier services such as DHL or FedEx which are usually out of reach of many because of their prices, Malaichas have been bridging that gap.
However, there have been outcries from people who have lost groceries and possessions to some runners hence prompting POTRAZ in making its move to formalize the runners.
Machengete said that bringing these individuals under some sort of regulatory framework could help in enhancing services and consumer protection. The Runner licence is still in its infancy and there are a number of things that will need to be ironed out.
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