Featured - Local - Technology - Top Stories - March 30, 2021

Automated systems to enhance government operations

Government has deliberated and ratified a Report on the Integrated Information and Communication Technology Systems Strategy in the Ministry of Home Affairs and Cultural Heritage.

The Ministry of Home Affairs and Cultural Heritage Integrated Strategy aims at automating work processes, and integrating ICT systems within the Ministry as well as with outsiders.

The Integrated Information and Communication Technology Systems Strategy in the Ministry of Home Affairs and Cultural Heritage is a component of the Smart Government Pillar of the SMART Zimbabwe 2030 Master Plan which aims at reforming critical Government operations through ICTs.

Speaking at the 8th post-cabinet press briefing Minister of Information, Publicity and Broadcasting Services Monica Mutsvangwa said the implementation of the strategy will result in the enhancement of interaction between Government and its citizens through the digital platform.

Clients will be able to access the Ministry’s services through multiple, transparent and easily accessible channels.

“Automation is expected to enhance operational efficiencies and national security the Integrated System will be inter-operable and will help reduce corruption and improve revenue collection.

The project will help reduce congestion and manual paperwork, and improve back-office functions. Through the system, the banking sector will be able to confirm clients’ personal information in real time,” Mutsvangwa said.

Government Ministries in the tourism, transport, traffic management and revenue collection sectors can benefit from linkages with the Immigration and Central Registry as well as with the Zimbabwe Republic Police.

The project will be implemented on a phased basis, with priority being accorded to partially computerized Departments such as Immigration, the Civil Registry and the Zimbabwe Republic Police. Phase 1 of the project will commence in 2021, using funds allocated to the Ministry for the current budget year.

 

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